ACCESS ALL TYPES OF BANKING SERVICES FROM YOUR PHONE
Smart banking allows you to access all types of banking services regardless of space and time.
Your bank
On your phone
Introducing Digital Banking version 5.0 with new features and updated design.
Smart bank
Features
Easily manage your personal finances and increase your financial knowledge through “Finance” menu
View transactions that you are most likely to make on a particular day using the “Shortcut” menu
Get information about banking products/services through “Notification” menu
Access the tools to help you use smart banking using “Help” menu
Change the language of Smart banking
Save your phone’s battery by altering the mode to Dark
Login using fingerprint and face recognition
Swipe the current account to the left or right to make a transaction or view statement
Look for nearby ATMs and Branches
View exchange board
All types of loans and deposits calculator
Dear customers, download the Smart Banking application on your smartphone.
Annual fee - Free of charge
Daily transaction limit - Up to 20 million MNT /Transfers between own account, Loan payment, Billing, Customs payment, Tax payment and Traffic fine payment are not subject to daily transaction limit/
Intrabank transfer fee - 100 MNT /Transfers between own account, Credit card payment, Loan payment, Billing, Customs payment are not subject to fee/
Interbank transfer fee - Up to 3,000,000₮ – 200 MNT
- Over 3,000,001₮ and foreign currency transaction regardless of transaction amount – 400 MNT
- Foreign currency – 400 MNT
Foreign bank transfer fee - According to general terms and conditions
Transaction confirmation - If the amount of one-time transaction is more than 3 million MNT, the transaction is confirmed with “Confirmation Password / E-Token”
- Please visit your nearest branch with your ID card in order to register for internet banking.
- If I blocked my password, how can I unblock it?
To unblock login and confirmation password:
- If you are a citizen, please call us at 1800-1646 from your registered phone number or visit any of our Branches and fill out the form.
- If you are an organization, please visit a Branch and submit a formal request in writing.
- Is it possible to make a transaction without using a confirmation password?
If the amount of one-time transaction is more than 3 million MNT using Smart Banking, you must enter the Confirmation Password / E-token. If you forgot your Confirmation Password, click “Forgot?” button in the Login section before logging in to Smart Banking to create a new one according to the instructions.
- Can I pay my apartment bill using Smart banking?
Yes. You can make a payment by checking that your Condominium association registered by accessing the “Bill payment” submenu of the “Payment” main menu of Smart Banking.
- Is there a service to order the card PIN code from Smart banking?
You can get a card PIN code through the “Get a PIN code” section from the “Card” submenu of the “Services” main menu of Smart banking.
- Is it possible to get a savings-backed loan using Smart banking?
You can get a savings-backed loan by selecting the “Loan – Service – Saving backed loan” submenu from the “Services” main menu of Smart Banking.
- Can I repay my loan through Smart bank? Can I repay my loan in advance?
Yes. You can repay the loan through the “Loan Repayment” section of the “Loan” main menu of the Smart Banking.
- Is it possible to renew all types of deposits through Smart banking?
Only term deposits and savings for accumulation can be renewed through Smart banking. If you would like to renew other term deposits, please note that they will be renewed as a regular term deposit.
- Can I close my deposit using Smart banking?
Yes. You can close your savings account using the “Close Deposit” section from the “Savings” menu of the “Services” main menu from Smart Banking.
- Is it possible to register for Easy Info service through Smart banking?
You can register for Easy Info service by choosing “Easy Info” in the “Service” main menu of Smart banking.
- How do I check my account statement using Smart banking?
You can view the account statement by selecting the “Statement” option through “Account” menu of Smart Banking. You can view your statement of 7 days, Month and quarter, or for a maximum period of 93 days.
- If I blocked my password, how can I unblock it?
- How to pay for other people’s credit cards?
You can select the “Credit Card Payment” submenu from the “Transactions” main menu of the updated internet banking. Select the credit card transfer account, enter the information such as Others’ credit card number, cardholder’s name and transfer amount, and click “Continue”. You will be charged a credit card fee by entering the Confirm Password (or transaction password) to verify that the information has been entered correctly.
- When to make interbank transactions through smart banking?
Between bank transactions of more than MNT 3 million are made through the Bank of Mongolia. According to the Bank of Mongolia’s transaction schedule, this transaction is made between 09:00 and 16:00 on weekdays. Transactions made outside of this time are sent to the Bank of Mongolia on the next business day and the transaction is made to the receiving bank.
- What is the daily transaction limit for smart banking? Is it possible to increase the limit directly?
A simple right can transfer a maximum of 20 million MNT per day. Internet banking rights will also change as it is not possible to increase the daily transaction limit of smart banking.
- Is it possible to make a transaction without using a confirmation password?
If the amount of one-time transaction is more than 3 million MNT using Smart Banking, you must enter the Confirmation Password / E-token. If you forgot your Confirmation Password, click “Forgot?” button in the Login section before logging in to Smart Banking to create a new one according to the instructions.
- If I blocked my password, how can I unblock it?
To unblock login and confirm password:
- If you are a citizen, please fill out an application from your registered phone number to 1800-1646 or to any Branch or Settlement Center.
- An organization may submit a request for a block in writing to any Branch or Settlement Center.
- Instructions for paying fines
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- Instructions for obtaining Mobile Top-up
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- Instructions for obtaining a savings backed loan
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- Instructions for obtaining a digital loan
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- How to pay for other people’s credit cards?
Golomt Digital Banking app process your personal data, but we do so with the utmost care and diligence, and we ensure that our app complies with the applicable laws and regulations including Bank of Mongolia.
- Customer can withdrawing their consent and/or requests for data deletion, as well as an effective channel for user privacy issue feedback. Customer can deregister their accounts by requesting to the branch.
- Golomt Digital Banking app comply with the applicable laws and regulations of data processing when accessing your personal data and ensure that appropriate legal bases are in place for data processing in accordance with any applicable laws and regulations. And we do not collect or disclose any personal data.
- Golomt Digital Banking app clearly asks following permissions to provide better user-experience and fast, easy-to-use and qualified services. Those are location, network, camera, and biometric permissons.
- Customer can withdraw their consent anytime.
- Smart banking application does not collect and user personal data in a secretive manner, in a manner that exceeds the purpose for which it was collected, and/or in an unreasonable manner.
- Smart banking application does not collect and user personal data in a secretive manner, in a manner that exceeds the purpose for which it was collected, and/or in an unreasonable manner.
- Golomt Digital Banking app process users’ data in a safe manner, by relying on, for instance, encryption technologies (such as HTTPS, AES-256 encryption).
- Golomt Digital Banking application does not disclose your personal information to other recipients.
- Golomt Digital Banking application does not sell any personal data.
- Golomt Digital Banking application does not use and provide personal data or any special category of data, such as service logs, sensitive personal data, or biometric features for service improvements, advertising, marketing, or other non-core service functions.
- During transactions using third-party payment services, Golomt Digital Banking application does not record the user’s transaction authentication information, or disclose user personal data that is irrelevant to the corresponding transactions, to any third party, unless required by applicable laws or when it is necessary to provide the service.
- Smart banking application does not request the location permission for advertising or data analysis purposes only.
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